Explorando la narrativa del estigma ocupacional de los aprendices de gestión hotelera: mecanismos de acción y caminos de desintegración
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https://doi.org/10.48017/dj.v10ispecial_1.3482Palabras clave:
training program, management, Systematic reviewResumen
Este estudio explora el marco de contenido interno, el mecanismo y la ruta de disolución de las narrativas de estigma ocupacional a través del análisis de narrativas de estigma, la integración de modelos teóricos de preservación de recursos y el uso de plantillas temáticas y reseñas de OTA en línea de hoteles. La metodología de este estudio adopta principalmente entrevistas narrativas en profundidad y utiliza análisis de plantillas para el procesamiento de datos. Los resultados de este estudio muestran que los capacitadores en gestión hotelera tienen una distribución de atributos de estigma ocupacional percibido en cuatro cuadrantes, dos rutas para la formación del estigma ocupacional percibido y un mecanismo más sistemático para la eliminación del estigma ocupacional. Este estudio amplía la investigación del estigma ocupacional en un solo contexto estático y explica la relación entre el estigma ocupacional percibido y las rutas de su disolución entre los aprendices de gestión hotelera. Tiene algunas implicaciones justas y prácticas para los módulos existentes en la gestión de recursos humanos de la hospitalidad, como el comportamiento organizacional positivo, la cultura organizacional, la capacitación y el cuidado de los empleados.
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