Explorando a narrativa do estigma ocupacional dos estagiários de gestão hoteleira: mecanismos de ação e caminhos de desintegração
DOI:
https://doi.org/10.48017/dj.v10ispecial_1.3482Palavras-chave:
Programa de treinamento, administração, revisão sistematicaResumo
Este estudo explora a estrutura de conteúdo interno, o mecanismo e o caminho de dissolução das narrativas de estigma ocupacional por meio da análise de narrativas de estigma, a integração de modelos teóricos de preservação de recursos e o uso de modelos temáticos e avaliações de OTAs online de hotéis. A metodologia deste estudo adota principalmente entrevistas narrativas em profundidade e usa a análise de modelos para o processamento de dados. Os resultados deste estudo mostram que os instrutores de gestão de hospitalidade têm uma distribuição de atributos de estigma ocupacional percebido em quatro quadrantes, dois caminhos para a formação de estigma ocupacional percebido e um mecanismo mais sistemático para a eliminação do estigma ocupacional. Este estudo amplia a investigação do estigma ocupacional em um único contexto estático e explica a relação entre o estigma ocupacional percebido e os caminhos de sua dissolução entre os estagiários de gestão de hospitalidade. Ele tem algumas implicações justas e práticas para os módulos existentes em gestão de recursos humanos de hospitalidade, como comportamento organizacional positivo, cultura organizacional, treinamento e cuidado com os funcionários.
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Referências
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