Serviços estudantis no ensino superior: impacto no sucesso acadêmico durante e após a pandemia

Autores

DOI:

https://doi.org/10.48017/dj.v9i2.2961

Palavras-chave:

Serviços de apoio ao estudante, Sucesso acadêmico, Impacto da Pandemia, Bem-estar e Desenvolvimento dos Estudantes

Resumo

A influência dos serviços de apoio ao estudante no êxito acadêmico não pode ser exagerada, pois eles desempenham um papel fundamental na formação do desempenho e do bem-estar geral dos alunos. Em resposta, as instituições de ensino criaram escritórios dedicados aos assuntos estudantis para atender às diversas necessidades dos alunos, assegurando o seu bem-estar e desenvolvimento holístico. Em particular, durante os desafios sem precedentes colocados pela pandemia, esses serviços de apoio tornaram-se ainda mais vitais, estimulando a adaptação e a inovação dentro dos escritórios de assuntos estudantis para sustentar o bem-estar dos alunos e o progresso acadêmico. Este estudo analisou as experiências de estudantes do Colégio de Educação da Universidade Tecnológica de Rizal, especializados em diversas áreas, como o grau de bacharelado em ensino secundário e o grau em formação técnica profissional de professores. Estes estudantes, que vieram de campi em Mandaluyong City e Pasig City foram selecionados com base em sua exposição a serviços de apoio ao estudante antes, durante e após a pandemia. Tendo concluído os cursos necessários, eles forneceram informações valiosas sobre suas competências e experiências com serviços de apoio. Utilizando uma abordagem descritiva quantitativa, este estudo explorou as perspectivas dos alunos sobre os serviços de apoio antes da pandemia, esclarecendo os desafios enfrentados e as questões enfrentadas durante a sua utilização. Além disso, avaliou os níveis de satisfação dos alunos relativamente à eficácia dos serviços de apoio na resposta às suas necessidades de bem-estar e desenvolvimento. Finalmente, o estudo examinou as mudanças e melhorias pós-pandêmicas nos serviços de apoio ao estudante, oferecendo insights valiosos para a melhoria contínua e adaptação face às circunstâncias em evolução.

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Biografia do Autor

Wendelyn Samarita, Rizal Technological University

0000-0001-8234-9385; Rizal Technological University. Mandaluyong City, Metro Manila, Philippines. wasamarita@rtu.edu.ph

Salvacion Pachejo, Rizal Technological University. Mandaluyong City, Metro Manila, Philippines

0009-0009-5493-2675; Rizal Technological University. Mandaluyong City, Metro Manila, Philippines. sjpachejo@rtu.edu.ph

Ella Aragon, Rizal Technological University. Mandaluyong City, Metro Manila, Philippines

0009-0007-2511-1793; Rizal Technological University. Mandaluyong City, Metro Manila, Philippines. edaragon@rtu.edu.ph

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Publicado

2024-05-18

Como Citar

Samarita, W., Pachejo, S., & Aragon, E. (2024). Serviços estudantis no ensino superior: impacto no sucesso acadêmico durante e após a pandemia. Diversitas Journal, 9(2). https://doi.org/10.48017/dj.v9i2.2961