The influence of communication and personality on engagement: an analysis of contemporary leadership styles

Abstract

This article aims to analyze the changes in the relationships between leaders and employees in contemporary organizations, highlighting communication as a crucial factor for engagement and job satisfaction. The research is based on a descriptive approach, focusing on a literature review, and examines the distinctions between managers and leaders, the importance of emotional intelligence, and the combination of technical and interpersonal skills to promote a positive organizational environment. The theoretical analysis includes different leadership styles, personality characteristics, and the dynamics between leaders and subordinates. The results indicate that leaders who practice open, transparent, and empathetic communication are able to create a collaborative environment, favoring the active participation of employees and, consequently, increasing commitment and productivity. The research also highlights the need for evolution in internal communication, especially with regard to Generation Y, suggesting open leadership as an effective strategy. The final considerations emphasize the importance of an emotionally healthy work environment and the impact of communication on the organizational climate. The study suggests new directions for research in communication and leadership, considering the evolving needs and expectations of employees. Finally, the research concludes that effective communication and emotionally intelligent leadership are essential for building a productive and satisfying work environment.